New Wines

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Please do not share this link.

Customers can purchase these (search for "$6 Drink Token" under Misc in Square), and when redeeming please note they are one time use only, and a value up to $6.  Apply the discount "$6 off token".

Also, use these to hand out as good faith gestures to good customers, customers where we may have messed up their order or customers waiting a long time, etc.

Turn the timer on (1). Twist the red shut-off so it pops out (1).

Turn pilot (2) to the ON position and press and hold (2) while pressing the igniter (3).  (If the igniter doesn't work, might have to use a lighter or other fire starter - we have some inside - to light it.)  Keep holding the pilot (2) down until it's hot enough to hold the flame.

As noted at our last employee gathering, Ken is no longer working at The Wine Reserve.  We hope to see him in as a customer still though!

We have also since welcomed Tara and John!  I think most of you have had a chance to work with these two!

Instead of the ProFusion icon, please use this new app, MoodController, to control the music. 

In the event you need to call the police to de-escalate a situation, instead of having to call 911, I put the number of the Dane Co. Dispatch near the phone so you can get a direct connection.  They will dispatch the right authorities.  Also added our address and phone number (far right.)

If you missed the last employee meeting, here's a quick recap:

• Cash payments - just round bill down to nearest $0.25 (or round change up to nearest $0.25) so we just need to deal in quarters, nothing less.
• There is a new printed sheet for reserve wines, that contains a QR code for the complete and current list.  We hear you that some customers want it printed so there is one in the wine card binder. Just know that it might not be current since those reserve wines are harder to keep inventory on.
• Sparkling wine - if corking, need to use a real cork, not the rubber stoppers.  The bubbly will just pop those off.
• If anyone asks about private events, please refer them to emailing thewinereservewi@gmail.com - please don't guess at what the guidelines, prices or availability is - it may upset the customers later if it's not accurate.
• Replacing Skyy vodka in drinks with Wheatley (need to check on gluten-free concerns - use Skyy for those customers)
• Rose's lime in the refrigerator is for gimlets, etc.

If you happen to take some sweet pics of drinks, videos of making drinks, videos of special moments (we had an engagement there!) or anything we could feature on our social media, please send those to Carissa Clerkin, our social media manager, at carissa@contentbycarissa.com or text her at 608-698-6842.

If you happen to take some sweet pics of drinks, videos of making drinks, videos of special moments (we had an engagement there!) or anything we could feature on our social media, please send those to Carissa Clerkin, our social media manager, at carissa@contentbycarissa.com or text her at 608-698-6842.